Welcome to Keepitvivid

At Keepitvivid, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from KeepItVivid.com (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website, place an order, or contact us, we may collect the following information:

Personal Information

This may include:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information
  • Order details
  • Account information (if you create an account)

Customization Information

Because Keepitvivid specializes in personalized products, we may collect information required to create your custom items, including:

  • Custom text
  • Names
  • Numbers
  • Dates
  • Uploaded images
  • Personalized design details
  • Other information you provide for customization

This information is only used to create and fulfill your personalized products.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Create personalized products according to your instructions
  • Communicate with you about your orders
  • Provide customer support
  • Send order updates and important notifications
  • Improve our Website and customer experience
  • Prevent fraud and unauthorized transactions
  • Send marketing communications if you choose to receive them

3. Payment Information

We use trusted third-party payment providers to securely process payments.

Keepitvivid does not store your complete credit card information.

Payment providers may collect and process your payment information according to their own privacy policies.

These providers may include:

  • PayPal
  • Stripe
  • Other payment service providers available during checkout

4. Images and Personalized Content

If you upload images or provide personalized information for your order:

  • You confirm that you have the right to use the images and information provided.
  • We only use your uploaded content for creating and fulfilling your order.
  • We do not sell, rent, or publicly share your personal customization information.

Your uploaded images may be accessed by our production partners only when necessary to complete your order.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and understand how visitors use our Website.

Cookies may be used for:

  • Website functionality
  • Shopping cart features
  • Remembering your preferences
  • Website analytics
  • Advertising performance measurement

We may use third-party services such as:

  • Google Analytics
  • Meta Pixel (Facebook Pixel)
  • Other advertising and analytics tools

These services may collect information about your browsing activities to help us improve our services and provide relevant advertising.

You can control cookies through your browser settings.

6. Advertising and Marketing

We may use information collected through cookies and tracking technologies to:

  • Measure advertising performance
  • Create relevant advertisements
  • Understand customer interests
  • Improve our marketing campaigns

We do not sell your personal information to third parties.

7. Sharing Your Information

We may share your information only when necessary to provide our services, including:

  • Production partners who manufacture your personalized products
  • Shipping providers who deliver your orders
  • Payment processors
  • Website service providers
  • Analytics and marketing providers

All partners are expected to protect your information and use it only for providing their services.

8. Data Security

We take reasonable measures to protect your personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure

However, no online transmission or storage method can be guaranteed to be 100% secure.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To make a request, please contact us using the information below.

10. Children’s Privacy

Keepitvivid does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove such information.

11. International Customers

Keepitvivid serves customers worldwide. Your information may be processed and stored in countries where our service providers operate.

By using our Website and placing an order, you consent to the transfer and processing of your information as described in this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: support@keepitvivid.com

Website: Keepitvivid.com

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